Free Cancellation

Please follow the payment schedule for making your payments. Reminders will be sent to the email address provided in your reservation at least 2 days before payment is due. All payments made are non-refundable. Ensure the payments are made on time, as the hotel reserves the right to cancel the reservation for missed payments.

Children of any age are welcome at the property. An infant between 0-2 years stays free of charge in a cot (on request). Children between the ages of 3 - 12 can be accommodated on existing beds. Children aged 13 and above are considered adults.

Qwantani’s “Dogs on Holiday” Policy (This does not apply to guests traveling with registered Service or Working Dogs.) At Qwantani, we love welcoming your furry companions! As one of the few resorts in South Africa that allows dogs to join in on the holiday fun, we’ve put a few simple guidelines in place to ensure a smooth and enjoyable stay for everyone—both two-legged and four-legged guests. Bringing Your Dog? Let Us Know! Please inform us in advance if your pup will be joining you. Check-In & Registration: On arrival, simply present your dog’s up-to-date vaccination certificate (within the last 12 months) at reception. Your pup will receive a special collar marker for their stay. Who Can Stay? A maximum of 2 dogs per chalet and each dog must weigh under 40kg. What We Provide - We want your pup to feel at home! We provide: Cozy bedding and fleece blankets; and water & food bowls (feel free to bring your own if preferred.) Dog-Free Zones - To ensure the comfort of all our guests, dogs are not allowed in the main building and restaurant, except for: the Bar, the Boma and the Restaurant Terrace (only). Dogs must also remain off furniture and out of bedrooms at all times. Leash & Behaviour Etiquette: Please keep your dog on a leash (max 2m) and under control at all times. Be mindful of other guests—some may not be as comfortable around dogs as we are! If your dog isn’t social, please let other owners know before their pups approach. Cleaning Up: Nobody likes a messy holiday! Please dispose of pet waste in the provided bins. Waste bags are available at the store if needed. Fees & Deposits - R100 per dog per night and R1000 refundable deposit per unit.